Refund policy

Need Unboxing Video of product that you received

GUIDELINE FOR UNBOXING AND REPLACEMENT CLAIMS :

Hi, let me tell u all are clone and copy products no warranty no guarantee

Please make sure to make a proper unpacking video to avid claim of purchase made under check warranty terms

In order to provide more business and good long term relation we have made a sample video, have a look

CLICK HERE TO SEE SAMBLE UNBOXING VIDEO 

𝐈𝐭𝐬 𝐢𝐬 𝐇𝐮𝐦𝐛𝐥𝐞 𝐑𝐞𝐪𝐮𝐞𝐬𝐭 𝐭𝐨 𝐚𝐥𝐥 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐞𝐥𝐥𝐞𝐫𝐬 𝐭𝐨 𝐞𝐧𝐬𝐮𝐫𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐭𝐡𝐢𝐧𝐠𝐬 :
𝟏. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐡𝐨𝐮𝐥𝐝 𝐭𝐚𝐤𝐞 𝐢𝐦𝐚𝐠𝐞 𝐟𝐫𝐨𝐦 𝐭𝐨𝐩 𝐨𝐟 𝐩𝐚𝐫𝐜𝐞𝐥 𝐨𝐧𝐜𝐞 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐬𝐡𝐨𝐰𝐢𝐧𝐠 𝐥𝐚𝐛𝐞𝐥 𝐜𝐥𝐞𝐚𝐫𝐥𝐲. (𝐓𝐨 𝐕𝐚𝐫𝐢𝐟𝐲 𝐎𝐮𝐫 𝐒𝐡𝐢𝐩𝐦𝐞𝐧𝐭)
𝟐. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐡𝐨𝐮𝐥𝐝 𝐬𝐭𝐚𝐫𝐭 𝐮𝐧𝐩𝐚𝐜𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝟑𝟔𝟎 𝐝𝐞𝐠𝐫𝐞𝐞 𝐯𝐢𝐞𝐰 𝐨𝐟 𝐩𝐚𝐫𝐜𝐞𝐥 𝐚𝐭 𝐟𝐢𝐫𝐬𝐭. (𝐓𝐨 𝐕𝐚𝐫𝐢𝐟𝐲 𝐓𝐞𝐦𝐩𝐞𝐫𝐢𝐧𝐠)
𝟑. 𝐔𝐧𝐩𝐚𝐜𝐤𝐢𝐧𝐠 𝐭𝐨 𝐛𝐞 𝐝𝐨𝐧𝐞 𝐢𝐧 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐚𝐥𝐥 𝐞𝐝𝐠𝐞 𝐭𝐨 𝐞𝐝𝐠𝐞 𝐬𝐡𝐨𝐰𝐢𝐧𝐠 𝐚𝐥𝐥 𝐜𝐨𝐦𝐩𝐨𝐧𝐞𝐧𝐭𝐬. (𝐓𝐨 𝐕𝐚𝐫𝐢𝐟𝐲 𝐌𝐢𝐬𝐬𝐢𝐧𝐠 𝐈𝐭𝐞𝐦𝐬)
𝟒. 𝐀𝐧𝐲 𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐃𝐚𝐦𝐚𝐠𝐞 𝐨𝐫 𝐔𝐬𝐚𝐠𝐞 𝐦𝐚𝐫𝐤 𝐞𝐭𝐜 𝐭𝐨 𝐛𝐞 𝐧𝐨𝐭𝐢𝐟𝐢𝐞𝐝 𝐢𝐧 𝐬𝐚𝐦𝐞 𝐯𝐢𝐝𝐞𝐨.
𝟓. 𝐕𝐢𝐝𝐞𝐨 𝐬𝐡𝐚𝐥𝐥 𝐛𝐞 𝐬𝐢𝐧𝐠𝐥𝐞 𝐜𝐥𝐢𝐩 𝐮𝐧𝐞𝐝𝐢𝐭𝐞𝐝.

For Damage Claim only unboxing video evidance will be refered for varification.

For Smartwatch Watches chargers shall be 5V or less, also we take liability of working watch delivery post it and unboxing no liability of china goods.

For Earbud and Neckband also video needed and working issues to be notified same day of delivery.

ᴘʟᴇᴀꜱᴇ ɴᴏᴛᴇ ᴀʟʟ ᴄʜɪɴᴀ ꜱᴍᴀʀᴛᴡᴀᴛᴄʜᴇꜱ ᴜꜱᴇꜱ ᴛʜɪʀᴅ ᴘᴀʀᴛʏ ᴀᴘᴘʟɪᴄᴀᴛɪᴏɴꜱ ᴀɴᴅ ᴡᴇ ᴅᴏ ɴᴏᴛ ᴛᴀᴋᴇ ᴀɴʏ ʟɪᴀʙɪʟɪᴛʏ ᴏꜰ ꜱᴏꜰᴛᴡᴀʀᴇ ɪɴᴛᴇʀɢʀᴀᴛɪᴏɴ. ᴀʟꜱᴏ ᴜɴᴅᴇʀ ᴄʜᴇᴄᴋ ᴡᴀʀʀᴇɴᴛʏ ᴛᴇʀᴍ ᴡᴇ ᴄʜᴇᴄᴋ ᴘᴏᴡᴇʀ ᴏɴ-ᴏꜰꜰ ᴏꜰ ꜱᴀ𝚒𝚍𝚎 ɢᴀᴅɢᴇᴛꜱ ʙᴜᴛ ɪᴛ ᴅᴏᴇꜱɴ'ᴛ ᴄᴏᴠᴇʀꜱ ʙᴀᴛᴛᴇʀʏ ʙᴀᴄᴋᴜᴘ, ʟɪꜰᴇ ꜱᴘᴀɴ ᴀɴᴅ ᴄᴏɴɴᴇᴄᴛɪᴠɪᴛʏ ꜱᴜᴘᴘᴏʀᴛ.

ꜰᴀɪʟᴜʀᴇ ᴛᴏ ᴘʀᴏᴠɪᴅᴇ ᴠɪᴅᴇᴏ & ɪɴꜰᴏ ɪɴ ᴘʀᴏᴘᴇʀ ꜰᴏʀᴍᴀᴛ ᴀɴᴅ ɪɴ ᴛɪᴍᴇ ᴡɪʟʟ ʟᴇᴀᴅꜱ ᴛᴏ ʀᴇᴊᴇᴄᴛɪᴏɴ ᴏꜰ ᴄʟᴀɪᴍ ɪꜰ ᴀɴʏ...

Thanks
Team Jvkart

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@jvkart.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@jvkart.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.